Question 1

What is your minimum order quantity (MOQ) for peanuts and other products?

Accepted Answer

Our standard minimum order quantity is one full container load (FCL), which is approximately 20-26 MT depending on the product. For trial orders, we may consider smaller quantities on a case-by-case basis. Please contact us with your specific requirements.

Question 2

Which countries do you currently export to?

Accepted Answer

We export to various countries across the globe, with strong presence in Middle East (UAE, Saudi Arabia, Kuwait), Europe (UK, Germany, Netherlands), Southeast Asia (Malaysia, Singapore, Indonesia), and Africa (Kenya, Tanzania, South Africa). We are always looking to expand to new markets.

Question 3

What quality standards do your products meet?

Accepted Answer

All our products meet international quality standards including FSSAI, HACCP, and ISO certifications. We conduct rigorous quality checks at every stage - from procurement to packaging. Our products are tested for moisture content, foreign matter, aflatoxin levels, and other quality parameters as per international norms.

Question 4

How do you ensure the quality of peanuts and seeds?

Accepted Answer

We have a comprehensive quality control process: (1) Sourcing only from certified farms, (2) Machine cleaning and manual sorting, (3) Laboratory testing for aflatoxin, moisture, and contamination, (4) Proper grading and packaging, (5) Final inspection before shipment. We maintain complete traceability from farm to port.

Question 5

What shipping terms (Incoterms) do you offer?

Accepted Answer

We offer flexible shipping terms including FOB, CFR, and CIF. The most common terms we work with are FOB (Free on Board) from major Indian ports like Mundra, Nhava Sheva, and Pipavav. We can accommodate other terms based on buyer requirements.

Question 6

How long does it take to ship an order?

Accepted Answer

Once the order is confirmed and payment terms are settled, we typically need 15-20 days for product procurement, processing, and quality testing. Shipping time depends on the destination port - usually 10-30 days by sea. Total lead time from order to delivery is approximately 30-50 days.

Question 7

Do you support private labeling and custom packaging?

Accepted Answer

Yes, we offer private labeling and custom packaging solutions. We can pack products in various bag sizes (25kg, 50kg, or custom), with your brand name and logo. We also offer vacuum packaging for better shelf life. Minimum quantities apply for custom packaging.

Question 8

What payment methods do you accept?

Accepted Answer

We accept international payment methods including Letter of Credit (LC), Telegraphic Transfer (TT), and for established customers, we may consider DA (Documents Against Acceptance). Payment terms are typically 30-50% advance and balance against shipping documents.

Question 9

Can you provide product samples before placing a bulk order?

Accepted Answer

Yes, we provide product samples for quality evaluation. Sample charges and courier costs are borne by the buyer, but these charges are refundable against confirmed orders. Samples are usually dispatched within 2-3 business days via international courier.

Question 10

What is the shelf life of your peanuts and seeds?

Accepted Answer

When stored properly in cool, dry conditions, our products have the following shelf life: Raw peanuts (12-18 months), Blanched peanuts (6-12 months), Sesame seeds (12-24 months), Spices (12-24 months), Pulses (12-18 months). We recommend proper storage to maintain quality.

Question 11

Do you handle all export documentation and customs clearance?

Accepted Answer

Yes, we handle all export documentation including Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, Quality Certificate, and any other documents required by the importing country. We work with experienced clearing and forwarding agents.

Question 12

What makes Shaktiraj Agri Export different from other exporters?

Accepted Answer

Our key differentiators are: (1) Direct sourcing from certified farms ensuring quality and competitive pricing, (2) State-of-the-art processing facility with stringent quality control, (3) Flexible packaging and private labeling options, (4) On-time delivery track record, (5) Transparent communication and complete traceability, (6) Dedicated customer support team.

Shaktiraj Agri Export

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